Design and Printing Terms and Conditions - 2009

Prices
Printing and design prices are subject to change at any time due to the chance our suppliers adjust or change their prices. We always aim to keep prices on this site up to date but there may be occasions the advertised price becomes unobtainable.

Deposit
Any job over $100 requires a 25% deposit before work commences.

Payment
Graphic design and printing costs must be paid in full within 7 days of invoicing. Any outstanding invoices must be paid before new work or printing is ordered.

All web design jobs must be paid in full on completion of the job. Web hosting, domain, name and account details are not released to the client until the payment has been received in full for completion of their website.

Sass Design accepts payments of cash, direct deposit, cheque and can also accept credit card payments via PayPal.

If a cheque is dishonoured an extra fee of $20 will be incurred. If accounts are not paid within 30 days a $25 late fee will incur to chase the outstanding amount.

Web Hosting and Domain Name Registration
If supplied by Sass Design, domain registration and web hosting costs must be paid in full upon invoice. A reminder to renew services with us will be sent 30 days from expiry. If we do not hear back the domain and hosting will not be service renewed.

Sass Design does not provide these services itself but enlists the services from renowned providers of such services. Sass Design is therefore not liable for any loss of business, business interruption, loss of business information, or any other form of loss caused by our suppliers.

If problems do occur with these services Sass Design will assist in resolving issues as best we can. Sass Design can not make any guarantees of the services or the providers. Such guarantees are left up to the providers themselves.

Proofing
Each job has a maximum of three (3) proofs. After the third and final proof no further changes can be made without additional cost.

Once a job is declared finished by the client and approved for it is sent to print.

Whilst every effort is made to ensure proofs are correct, the final proof reading is the responsibility of the client. This also applies to websites built by Sass Design.

If proofing errors are found after it has been received from the printers then re-printing will be at the expense of the client.

Printing
Sassy Services, Sass Printing and Sass Design uses trusted suppliers to supply quality printing services. Sassy Services, Sass Printing and Sass Design will do everything it can to resolve printing issues but stresses that the business does not do its own printing so cannot be held accountable for this area and we urge clients to organise work at least 2-3 weeks before it is needed in case of the slim possibility of errors or mishaps somewhere along the work line.

The suppliers chosen by Sassy Services, Sass Printing and Sass Design do have distinguished reputations in their quality of services and mishaps are a very rare performance.

Shipping
Sassy Services, Sass Printing and Sass Design Deliver to anywhere in Australia via courier. Some products include delivery if delivery fees apply you will be advised.

Advice
It is not the intention of Sassy Services, Sass Printing and Sass Design to sell professional advice or training. Advice is given free and true from our experience and expertise. Sassy Services, Sass Printing and Sass Design can not be held accountable for apparent misleading advice.

Liability
Sassy Services, Sass Printing and Sass Design cannot be held liable for any loss of business, business interruption, loss of business information, or any other form of loss caused by our work which never goes public unless it has been approved by the client so the client is held fully liable for their own actions.

Copyright
Sassy Services, Sass Printing and Sass Design retains copyright of all graphics, designs and code created and used in any work produced until paid for in full by the client.

In any case Sassy Services, Sass Printing and Sass Design retains the right to use any work for portfolio and promotional purposes unless otherwise stated.

Privacy Policy
Sassy Services, Sass Printing and Sass Design will never give out or sell any of our client’s information to anyone for any purpose. Any personal and contact details gathered on this website and from clients will only ever be used for our own contact purposes.